Our services

Fullfilment
for e-commerce

Fullfilment for e-commerce

Fullfilment services are the best solution for evolving e-commerce companies. The cooperation involves taking over the entire logistics process – from receiving goods from the supplier, to delivering them to customers, accepting payment, and also handling returns and complaints.
By putting the entire process in the hands of professionals, you can save time and money for further business development. Prebox offers a full-stack fulfillment service for e-commerce, which consists of logistics assistance compatible with e-commerce platforms, removing all the responsibilities in the field of  logistics from the entrepreneur.

Why should you
choose fulfillment?

Whether you are just starting your business or struggling to handle the growing number of orders – fullfilment is the solution for you. Success in the e-commerce industry is all about fast order processing, on-time delivery and problem-free handling of returns and complaints. With a growing business, storage space becomes more necessary.

Handling all logistics by yourself and renting a warehouse is not only a financial investment but also a time and resources consuming process. That is why it is worth deciding on outsourcing all logistics processes by choosing a fulfillment service.

Fullfilment consists of
the following services:

Orders processing

Orders processing

Thanks to the integration of sales platforms with our IT system, our customers’ order information goes directly to us, which significantly reduces the processing time. We offer taking full control of orders, including packing and preparing goods for shipment, confirming orders over the phone, efficiently and quickly shipping goods to the customer, and handling payment on delivery, if necessary.

Supply chain management 

Supply chain management 

A properly planned strategy is the key to success in logistics. That’s why we take care of complete supply chain management. Starting from the construction of a logistics strategy, product warehousing project and inventory management, through the optimization of all processes related to ordering, to the planning of the most optimal delivery paths.

Storage

Storage

We offer warehousing services in modern, large-scale warehouses throughout Europe. We are able to flexibly adapt to our customers’ business growth plans, thanks to our large network of locations. All goods stored by us are electronically documented, which guarantees constant control over inventory. Our assistance also includes additional services such as packaging, labeling, repackaging, and creating special kits.

Transport

Transport

We provide efficient and professional transportation of goods throughout Europe. Prebox delivers the most functional transport solutions, taking into account the specifics of the shipments and individual guidelines in accordance with all technical and formal requirements. We offer both one-time orders and long-term shipping plans. Our specialists guarantee the necessary insurance, customs handling and full transport control.

Reverse logistics

Reverse logistics

Efficient returns are an extremely important area of e-commerce activities. That is why we have introduced a number of original solutions, that will allow you to manage reverse logistics at the highest level. We accept returned merchandise, sort, verify reasons, prepare products for re-shipment, handle complaints and warranty processes, and eliminate faulty products from the marketplace.

Inventory management

Inventory management

We monitor, analyze and calculate current and future demand for products that are stored in our warehouses. We keep full inventory records, and send information on costs or fluctuations in demand to individual locations on an ongoing basis. We eliminate downtimes, so-called ‘bottlenecks’ and determine the size of orders. We regularly check the safety stock levels. As a result, we are able to optimize reserves, reduce costs and ensure that inventories are maintained at optimal levels.

Benefits of cooperation

Logistics cost optimization

Logistics cost optimization

By handling the entire logistics process comprehensively, you gain time and real savings. They include: greater delivery efficiency, fewer returns and complaints, lower logistics service costs, and better terms & rates. All achieved because of the scale of our operations.

Time for business
development

Time for business development

In any business, time is a priceless unit. By cooperating with Prebox, you can invest it in the development of your business, while we take the responsibility for all logistics processes off your hands. What’s more, you gain the possibility of scaling your business in a safe way, uncomplicated international expansion, and greater consumer satisfaction with fast delivery.

Greater deliverability of shipments

Greater deliverability of shipments

With technology based on machine learning mechanisms we are able to predict the delivery probability of each package. Taking into account the result of the analysis, we adjust its personalized service track, increasing the percentage of delivered shipments.